Opening times

Mon – Fri: 8am – 5:30pm
Sat: 9am – 5pm

Visit our showroom

Unit 30, Dinan Way Trading Estate,
Exmouth, Devon, EX8 4RS

Customer Reviews

Leave a review of our services

We are fortunate to have had some fantastic customers and some of these are reflected in our reviews below.

If you are a customer and would like to leave a review then please do – we’d love you to review us on our Google My Business page or our Yelp Business profile or our Facebook page. Click the logos here to see simple easy to follow guides to help you review us!


It’s easy to review us here

Simply click on one of the buttons below to see easy to follow instructions on how to review us.


A selection of reviews from our customers…

We were recommended to use Simon Turner

“We are very glad we were recommended to use Simon Turner to remove our bath and install a shower cubicle in our very small, oddly-shaped bathroom. We now have a really lovely shower cubicle and our rather large sink has been replaced with a smaller one which has given us more room.

The existing tiles have been covered with really nice shower wall panels which makes the room seem more spacious and we won’t have to worry about the grouting between the tiles any more! It must have been quite difficult working in such a small bathroom but they made a marvellous job of everything. The fitters placed plastic covering on the hall, stairs and landing and kept things very clean, leaving no mess whatsoever. We are extremely pleased.”

P Smale
5 star review

Amazing service from Simon Turner

“Amazing service from Simon Turner. I had two log burners installed, one with a stone mantel, both with beautiful slate hearth.

The whole service from start to finish was excellent. Very knowledgeable and friendly team, Simon gave lots of advice and really put me at ease with the process. The installation took 4 days, the installer was friendly, professional and a very clean worker.

I fully recommend Simon Turner for the whole service, the whole team was very friendly! Also, very competitive price! Thank you Simon!”

5 star review

Brilliant customer service and very prompt attention

“Recently had a new fireplace and fire bought and fitted by Simon’s team. Brilliant customer service and very prompt attention followed by immediate fitting. Would highly recommend Simon Turner and team and would definitely use them again for further home improvements.”

J Green
5 star review

Fitted a new shower

“They have just fitted a new shower for us and sorted a problem with another shower, all in super quick time, and also given us some useful advice about future problems we may encounter and what to do. Thank you.”

A Berryman
5 star review

Professional establishment held by local interest

“Professional establishment held by local interest. Engineers are superb and helpful, they know their job very well, this is put into practice by them in a methodical and professional manner. We have dealt twice with this company and shall do so again.”

A Williams
5 star review

Great experience from Simon Turner and his great installers

“Great experience from Simon Turner and his great installers (Chris and Simon). Great product and fitted quicker than expected even though they found a number of challenges when fitting the bathroom there were no extra costs as promised. We would highly recommend.”

R Staniford
5 star review

Bathroom Refurbishment

“Simon Turner offers an excellent service. We were able to visit the showroom to look at different options and discuss these with Simon. He also came to the house to see the room and recommend the best fitments.

The work was carried out promptly and to a very high standard: tiling and fitting a new bath, shower, sink unit and toilet and painting. A new light, mirror and fan unit were dealt with by the electrician. Ben and Brian were polite and very tidy. All the old fitments were taken away. When the occasional problem arose they were able to fix it easily and source the necessary fixtures straight away. I would definitely recommend this professional service.”

Jane in Devon
5 star review

Clean and tidy each day

“Simon Turner and his team have just done a total refit of our bathroom. It looks incredibly beautiful and meets all our needs now and for the future. We were consulted at every step of the installation to ensure we were happy. Nothing was too much trouble; everyone was so cheerful and friendly.

Brian and Ben did a great job and everything was protected and left clean and tidy each day and it was all finished on time. The lovely Martha helped us choose the right units, wall and floor coverings and other accessories. Simon popped in regularly to check the work was going according to plan and to make sure we were happy with everything. I have mobility problems and now have a bathroom which meets my needs in every way. Thanks; go to the Simon Turner team.”

Sue Sutton
5 star review

Your quick response has been of the highest standard

“Firstly, let me thank you and your team for all the efforts you have applied installing the two gas fires and the Combi Gas Boiler. Given the many unplanned incidents caused by the idiosyncrasies of the plumbing system, we believe your quick response has been of the highest standard.

We have also been impressed with your staff’s skills which have complimented each other ranging from knowledge of gas fitting, plumbing, electrical and even tiling. They are a very flexible team. Please convey our thanks to your colleagues.”

David R Kohler
5 star review

Terrific Job!

“Simon and his team have done a great job in creating a very large walk-in shower in our bathroom. It is adapted to help me with handrails and a seat. We chose the wall panels in gleaming white and they look first class with the chrome fittings. We have one glass panel with a large opening.

The work including all the silicone edging and aluminium edging is perfectly fitted. The new floor is immaculate. On time and on budget. Friendly, efficient team. Clean workers Highly recommended.”

Customer in Devon
5 star review


“Recent experience with Simon Turner Showrooms can be described as Excellent, from the comprehensive showroom, enabling us to make an informed choice of the type of unit we required, to the competitive quotation and the installation ahead of the estimate schedule by two pleasant and courteous technicians, leaves us very pleased with the whole process.”

Martyn Thompson
5 star review

Thank you to all of the staff that helped me

“I went to the showroom to look at a range of products for a bathroom refit. I received excellent advice about the products I would need and went on to purchase them from Simon Turner. Had I not already booked a plumber I would have chosen Simon Turner to do the fitting as well. Thank you to all of the staff that helped me. Your knowledge and advice were greatly appreciated.”

Phil Hogan
5 star review

We highly recommend

“A Huge ‘Thank You’ to Simon Turner & Team who went over and above, throughout the whole process of choosing & fitting a shower room in my elderly mums house. Finding out her boiler was a possible risk along the way, then getting the works done alongside her shower room, was a massive relief. Your team were caring, kind and respectful towards mum and her home throughout. Rubbish and old appliances moved by end of each shift.

The finished works were of a high standard. Mum is thrilled with her new shower room, and also her New Electric fire which has replaced her old gas appliance. Your Family Values are second to none! We Thank You once again! We highly recommend your company to anyone looking for similar works in their home.”

Linda Hopkins
5 star review

The whole experience was perfect from start to finish

“After trying to get a quote for a new boiler from several so-called Worcester Bosch accredited installers (and failing to get either a response or a sensible price) Simon Turner was a revelation. Time from contacting him to his site visit: 3 days.

Time from visit to quote: 2 days. Time from accepting quote to job starting: 2 weeks. Time to finish job: a day and a half. Mal and Matt, his two plumber/fitters, were friendly, efficient, helpful and tidy. The whole experience was perfect from start to finish, and the price really good value for money. Communication was perfect. I cannot recommend Simon and his team highly enough. Thank you so much.”

Anthony Nicholls
5 star review

One of your engineers fitted my kitchen and was very polite

“One of your engineers fitted my kitchen and was very polite, efficient, professional. An excellent service, I’m glad he did my kitchen it is perfect and I would recommend him to anyone who is having their kitchen done. Such a great bloke!”

Mrs Coffin
5 star review

I had every confidence in you that it would be completed

“I write to thank you for your excellent co-operation and response to carrying out the works to the above properties ready for the holiday season. I appreciate that a lot of pressure was placed upon you to complete these works and I had every confidence in you that it would be completed. Once again I thank you for your co-operation and help you gave on this project.”

David Everton
5 star review

Thank you for a marvelous job on our fire and fireplace

“We would like to thank you very much and also your two fire and fireplace fitters for a marvelous job they did on our fire and fireplace. It has transformed our room immensely.”

Mr & Mrs Niscom
5 star review

Simon and his staff have always been skilled, thoughtful, friendly and helpful

“Simon Turner has, in the last year, done quite a lot of work for us. He and his staff have always been skilled, thoughtful, friendly and helpful. Also when emergencies cropped up he was always quick to respond. It’s good to have such a reliable firm close by.”

Michael Nelson
5 star review

Thank you for your most efficient organisation of the work

“I am very pleased with my new fireplace. I am writing to thank you for your most efficient organisation of the work and to tell you how I impressed I was with Darren and Matt who put the fireplace in. They both worked as true professionals and are a credit to your firm! Both men came when they said they would and made a great effort to go the extra mile to do a really excellent job. They paid attention to detail, deployed considerable expertise and were very tidy.

I appreciated the way they minimised disruption for me and took all the debris from the old fireplace with them. I had expected to find a bit of a mess in the garden where the pieces of old fireplace had been temporarily stored. Not a bit of it. The area was as clean as a new pin! They really should be congratulated for a job well done. I give them 20 out of 10!

As you know, a friend recommended your firm to me and I in turn would feel able to recommend it highly.”

5 star review

Polite, efficient and extremely professional

“I am writing to thank you for your prompt attention in installing the two new gas fireplaces and marble surrounds last week. In particular, your installation operatives were polite, efficient and extremely professional and they have made an excellent job of installing the fires and the additional work that was also required.

As you will understand, being a Guest House, it is very important that any such work is carried out with the minimum of noise, disruption and mess and I am pleased to say that this was certainly the case throughout the installation process.”

John Thorogood
5 star review

It was all made so easy

“Our thanks to you and your staff for installing the cooker. It was all made so easy – will you thank all those involved for us.”

June Ryall
5 star review

Impressed with his work and are very much enjoying the results

“Just a short note to let you know how delighted we are with the new bathroom. Your bathroom fitter is obviously a master craftsman. We were very impressed with his work and are very much enjoying the results.

We would also like to mention his assistant, a young man who will definitely be an asset in years to come! Thank you once again for transforming a drab, ordinary bathroom.”

Colin & Jo Knight
5 star review

At all times professional

“I would like to say that your Gas Engineer was at all times professional and treated my home with due respect. He was helpful and cleared up after himself.”

Christine Morrell
5 star review

Fantastic work

“Very pleased with my new bathroom. Your bathroom fitters have done a fantastic job from start to finish. THANK YOU!”

Lynda Bristoe
5 star review

We were very impressed and pleased that the tank was renewed so quickly

“Just a short note to say thankyou for your prompt response to our emergency call, and organising repairs. Your plumber worked hard and professionally.

We were very impressed and pleased that the tank was renewed so quickly. Please pass on our thanks to him too.

We are very grateful.”

David Matthews
5 star review

We would not hesitate to recommend your company to others

“We feel it only right to say in writing how pleased we are with the work your company have carried out in our bathroom. The work, carried out by your staff, was professional in both its undertaking and their manner of dress.

We would not hesitate to recommend your company to others and hope to use your services again in the near future. Please pass on our thanks to your bathroom designers and fitters.”

Bob Hookway
5 star review

Perfect installation

“We are extremely pleased with our new wood burner fitted yesterday. The installers were prompt, professional, & extremely clean & tidy, when they left it looked like it had always been there!

Would definitely recommend Simon Turner, & will definately use them again in the future!”

Paul & Julie Hignett
5 star review

Excellent Service

“I am delighted with the new gas boiler, gas fire and fireplace all of which were superbly fitted along with the necessary complicated pipework (under floor and exterior). All the work has been carried out to perfection.

Many thanks to the cheerful and hard-working Simon Turner team.”

Sylvia Bakke
5 star review
Simon Turner Showrooms