simon-turner

Opening times

Mon – Fri: 8am – 5:30pm
Sat: 9am – 5pm

Visit our showroom

Unit 30, Dinan Way Trading Estate,
Exmouth, Devon, EX8 4RS
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Customer Care

Customer Care Procedure

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.

To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As prompt as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.

In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as quickly as possible.

Our Procedure
About Us
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Our Procedure

 
CALL US ON
01395 267805

OR

EMAIL US AT
sales@simonturnergas.co.uk

OR

CALL INTO
30, Dinan Way Trading Estate,
Concorde Road,
Exmouth,
Devon,
EX8 4RS

 
We aim to respond within three days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Thanks,

Simon Turner
(proprietor of Simon Turner Showrooms)

Visit Our Showroom

Based in Exmouth, Devon, we have a wide range of gas and electric fires, fireplaces and surrounds, stoves and bathrooms in our showroom.

Simon Turner Showrooms

Unit 30, Dinan Way Trading Estate, Exmouth, Devon, EX8 4RS
Phone: 01395 267805 (or freephone: 0800 1956969)
Email: sales@simonturnergas.co.uk

Our Opening Times

Mon - Fr: 8.00am to 5.30pm
Saturday: 9.00am to 5.00pm
Sunday: CLOSED

Send us a message

Would you like to speak to a friendly adviser about your gas boiler service?

Having your gas boiler is a really important job for the safety and well-being of your home and all who live in it. To speak to one of our helpful advisors why not pick up the phone or come in to meet us and let us help you with our knowledge and experience.
Contact Us

We were very impressed and pleased that the tank was renewed so quickly

“Just a short note to say thankyou for your prompt response to our emergency call, and organising repairs.

Your plumber worked hard and professionally. We were very impressed and pleased that the tank was renewed so quickly. Please pass on our thanks to him too. We are very grateful.”

David R Kohler
top quality service
Simon Turner Showrooms
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