Terms and Conditions

Simon Turner Terms & Conditions

About Us
Simon Turner Gas are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Devon Showroom:
Simon Turner Gas,
Unit 30, Dinan Way Trading Estate, Exmouth, Devon, EX8 4RS, United Kingdom
Phone: 0800 6969195
Fax: 01395 269616
Email: sales @ simonturnergas . co . uk
VAT Registration No: 525 0074 81

Making a Purchase
Currently we are only taking orders via our dedicated 9-5 telephone sales line on:-

0800 1956969

If you can't find a product that you are looking for on the website then please do call us as we are likely to have it in stock at a very competitive price, or at the very least we will be able to order it in for you.

Shipping and Handling
Most of our products have a standard shipping rate of £35.00 with some heavy items accumulating a charge of £50.00. We may need to charge slightly more for specific items or destinations - please enquire at time of order.
We do not deliver to any location outside of the UK. We reserve the right to reduce or increase this amount for particular goods.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 7 business days, however please allow up to 28 days for your order to arrive.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed or called with the option to cancel your order if you would rather not wait.

Tax Charges
All prices on this website INCLUDE 20% VAT.

Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us
If you need to reach us, please email us at , or alternatively you can call on 0800 6969195 (International +44 01395 267805) or fax us on 01395 269616 or write to us at Unit 30 Dinan Way Trading Estate Exmouth Devon EX8 4RS United Kingdom.

Privacy Policy
Simon Turner Gas do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, when used, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at www.hmso.gov.uk/si/si2000/20002334.htm.